Frequently asked questions
Who do I contact if I have a question when my article is in production, or has recently been published?
Your Production Editor should be the first person you contact for any queries. They will be able to help you with questions about proofs, the status of your article, and the likely publication date. They can also advise you if you have spotted an error or need a correction.
Where can I find the information of my Production Editor?
You can find the details of your Production Editor in the latest e-mail from our Central Article Tracking System (CATS). If you have not yet received a welcome e-mail from CATS, that means the journal’s editor has not yet entered your article into Production.
My article has been published but I’ve spotted an error. What should I do?
You’ll need to read our corrections policy to understand what type of corrections we will make at what stages of publication. If you think that your error warrants a correction according to that policy, then please contact your Production Editor.
Where can I find my articles that were published with Taylor & Francis?
Your articles will be listed in the Authored Works section of your account on Taylor & Francis Online. To access Authored Works, simply:
Log into Taylor & Francis Online
Select Your account from the top menu
Select Account settings
You’ll find Authored Works as an option in the left-hand menu
All the articles you have published on Taylor & Francis Online will be listed here, with their associated readership and citation data.
Do I have free access to my article?
Yes, as a published author with Taylor & Francis you will always have free access to your article via the Authored Works section.
Log in to Taylor & Francis Online with your username and password
Click on Your account in the top menu
Select Account settings
In the left-hand menu, select Authored Works
How many eprints do I have?
You have 50 eprints to share, which gives up to 50 people the chance to read and download an electronic copy of your article for free. The link will continue to work after the free access allowance has been used by directing people to the article’s abstract. All named authors on an article receive this eprint allocation, provided that we have their email address.
For further information on eprints please read this guidance on eprints and sharing links.
How can I promote my published article?
First you will need to decide if you would like to consider professional assistance with some research communication services or are happy to put together a strategy yourself.
Writing a lay summary of your work will make it understandable to a wider audience and could be the basis around your strategy. Another way to get people to engage with your published article is through visual representation of your research such as infographics and videos.
Read our guide for more advice on how to promote your article once it has been published.
How do I request an email banner for my article?
We have a self-service tool that will help you to create and download a personalised banner for your published article. Use your banner to share details about your work throughout your networks and increase its impact.
How can I share my published article?
Once you’ve published in a Taylor & Francis or Routledge journal, there are many ways you can share different versions of your article with colleagues and peers. Have a look at our guide to sharing your work to learn more about the different versions of your article and how you can share them.
Also have a look at these quick tips on how to highlight your published work to ensure it makes an impact.
Don’t see what you’re looking for?
Taylor & Francis Online help centre
For help regarding our online journals and articles, visit the Taylor & Francis Online help centre.
Check out our glossary page for definitions of key publishing terms.